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Renting cars in Latin America for over 10 years

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Renting cars in Latin America for over 10 years
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USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso

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CAR RENTAL IN GERMANY

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Alamo
Budget
Hertz
National
Avis
Dollar
Enterprise
Sixt
Thrifty
Payless

Germany Car Rental FAQs

At Miles Car Rental we answer the most common questions about car rental in Germany, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!

01. What are the rental requirements when picking up the rental?

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Drivers license: You must provide a valid driver’s license.
  • Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum age: The main driver must be at least 25 years old. 
  • Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.

02. Can I place the deposit guarantee on my debit card, prepaid card or cash?

No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.

03. What is the deposit amount required by the rental Company?

The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.

The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.

04. May I use a friend’s or relative’s credit card for the deposit guarantee?

The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.

05. How can I cancel or modify my reservation?

You may cancel your reservation using the following link: Cancel my Reservation

To modify your reservation for free, please contact our Customer Service Department.

06. What is the cancellation policy?

A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:

Sixt, Hertz, Dollar and Thrifty:

  • • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
  • • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
  • • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.

Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.

You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.

07. Are all taxes and fees included in my reservation?

Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.

08. Which rental companies are located inside and outside of the airport?

We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.

09. Do all rental companies offer a shuttle service?

Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.

10. Can I rent a car if I am under 25 years of age?

Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.

Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.

11. What inclusions can I get on my reservation?

Our rates only include unlimited mileage.

12. Can I modify my reservation once the rental is in use?

Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.

Rent a Car in Germany

In Miles Car Rental you will find the most competitive rates in the market since we offer a 30% discount by renting with any of our associate agencies. As you know our rates, you won´t hesitate in choosing a rental car to travel at your own pace in Germany; thus, you´ll be able to visit places you would hardly reach in public transport.

By renting through Miles Car Rental, you will have the right car, since our car rental associate agencies in Germany are characterized by offering excellent service; besides, they have a broad fleet of vehicles that adapts to your needs, such as SUVS and mini vans in which you can travel with your family or group of friends; economic cars, which allow you to save in your trip, among other categories. Whichever car you choose, you will have a free travel insurance as a Latin American tourist offered by April travel Assist that covers you and your passengers in the event of an accident, luggage loss, delay, or flight cancellation. If you would like to have further information about this insurance and solve any doubts, visit our section “Frequently Asked Questions”.

If you need to rent a car, you can trust we will offer a quality service, the bests prices in the market, as well as the satisfactory attention of our advisors. We have a team that speaks your language and is trained to handle all your requests. Check it out! Our customers have rated Miles Car Rental with the highest score in Trustpilot and our social networks.

Be part of this experience. Simply define the itinerary of your trip, navigate through the search filter, choose the car that better suits your needs, and pay using your Visa, MasterCard, American Express, Diners Club or Discover credit card. Booking through Miles Car Rental is quick and easy; besides, you will not have to leave the comfort of your house or work.

You will not regret choosing us as your car rental provider in Germany, since we are one of people´s favorite websites, we have the most competitive rates in the market, we are associated with the best car rental companies such as Alamo, Budget, Hertz, Avis, among other reasons. What are you waiting for?

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IMPORTANT

All our transactions are processed in USD, EUR and/or GBP depending on the destination. Our currency converter gives you the opportunity to view an approximate price in local currency using the exchange rate of the day.

Select Currency of Preference
USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso
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12:00AM 12:30AM 01:00AM 01:30AM 02:00AM 02:30AM 03:00AM 03:30AM 04:00AM 04:30AM 05:00AM 05:30AM 06:00AM 06:30AM 07:00AM 07:30AM 08:00AM 08:30AM 09:00AM 09:30AM 10:00AM 10:30AM 11:00AM 11:30AM 12:00M 12:30PM 01:00PM 01:30PM 02:00PM 02:30PM 03:00PM 03:30PM 04:00PM 04:30PM 05:00PM 05:30PM 06:00PM 06:30PM 07:00PM 07:30PM 08:00PM 08:30PM 09:00PM 09:30PM 10:00PM 10:30PM 11:00PM 11:30PM 11:59PM
12:00AM 12:30AM 01:00AM 01:30AM 02:00AM 02:30AM 03:00AM 03:30AM 04:00AM 04:30AM 05:00AM 05:30AM 06:00AM 06:30AM 07:00AM 07:30AM 08:00AM 08:30AM 09:00AM 09:30AM 10:00AM 10:30AM 11:00AM 11:30AM 12:00M 12:30PM 01:00PM 01:30PM 02:00PM 02:30PM 03:00PM 03:30PM 04:00PM 04:30PM 05:00PM 05:30PM 06:00PM 06:30PM 07:00PM 07:30PM 08:00PM 08:30PM 09:00PM 09:30PM 10:00PM 10:30PM 11:00PM 11:30PM 11:59PM
Pick-up 4 Jun Time 12:00M
Drop-off 5 Jun Time 12:00M
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