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Frequently Asked Questions
01
What are the car rental requirements in car rental berlin?
- Deposit guarantee: When renting a car in berlin, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on my car rental berlin?
Unfortunately no. When renting a car in berlin, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the car rental Company in car rental berlin?
The deposit amount on a car rental berlin may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card to pay for the deposit guarantee on my car rental berlin?
When renting a car in berlin, the credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental berlin?
Unfortunately No. On a car rental berlin, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
06
Can I use my personal insurance coverage on a car rental berlin?
A car rental in car rental berlin must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
07
Are all taxes and fees included in my car rental berlin reservation?
When renting a car in berlin through Miles Car Rental, your reservation will include all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
Do all car rental companies in car rental berlin offer a shuttle service?
Not all rental companies offer a shuttle service when renting a car in berlin. Please contact our Customer Service Department to verify if this service is available at your location.
10
Can I car rental berlin if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
11
How can I cancel or modify my car rental berlin reservation?
You may cancel your car rental berlin reservation using the following link: Cancel my Reservation.
To modify your reservation for free, please contact our Customer Service Department.
To modify your reservation for free, please contact our Customer Service Department.
12
What is the cancellation policy on my car rental berlin?
At Miles Car Rental you may cancel your booking free of charge 48 hours before the pick-up time registered on your reservation.
In case you cancel your booking without a minimum anticipation of 48 hours before the pick-up registered on the reservation, a penalty of 18% will apply. This penalty will also apply in case the reservation is not used (No Show).
Some rental companies manage different cancellation policies such as:
Sixt:
- • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 18% will be applied over the prepaid value.
- • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick-up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Please be aware that if you cancel your booking outside of the time frame and brands previously mentioned, either the free cancellation or 18% penalty may apply depending on the time provided to process your request.
You will be able to verify the corresponding cancellation policy on our website before finalizing your booking.
Rent a Car in Berlin, Germany
In recent years, Berlin has become one of the most populous and politically significant cities in the European Union. Whether you’re visiting the German capital for business or pleasure, it’s a good idea to book a car rental Berlin service to take care of your transportation needs. Besides just getting you the car you need, our staff will be by your side with some of the best customer service in the industry. If you feel more comfortable using vehicles from big-name rental agencies, then you have nothing to fear. Miles Car Rental Europe is an official agent of some of the biggest car rental companies in the world, including names like Alamo, Avis, Budget, and Hertz. With our team by your side, you should have no issues getting around bustling Berlin.
People visiting Berlin for the first time are often overwhelmed by the city’s size. Believe it or not, Berlin is so big that it’s considered a state by the German government. The best way to take in this historic city’s famous sights in a comfortable fashion is to book a car hire Berlin style. Whatever budget you’re on, you should find at least one vehicle in our car rental Berlin list to fit your travel needs. If you just want an economical car to stop around the city’s attractions, a luxury vehicle to cruise around Berlin in style, or something in-between, Miles Car Rental Europe has got your covered.
Any locals who are reading this could greatly benefit from looking through our car hire Berlin catalog. Whenever friends or family come to visit you in Berlin, why not take them around in one of our luxury vehicles? It’s also important to keep us in mind if you ever have to bring your car in for repairs. Whatever your situation is, we’ll hook you up with a reliable vehicle that can bring you to and from work without any issues. Heck, you might even feel as if you’re on vacation cruising around Berlin in one of our hot rods!
While Berlin is an awe-inspiring city, it’s also one of the most difficult to navigate. Even locals have a difficult time traveling around Berlin’s vast terrain. The best way to alleviate travel issues in the German capital is to book a quality car rental. When you’re in need of a rental car in Berlin, just remember the name Miles Car Rental Europe. Our experienced staff will help you get the ideal vehicle at an affordable price.