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Renting cars in Latin America for over 10 years

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Renting cars in Latin America for over 10 years
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USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso

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All our transactions are processed in USD, EUR and/or GBP depending on the destination. Our currency converter gives you the opportunity to view an approximate price in local currency using the exchange rate of the day.

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Alamo
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Alamo
Budget
Hertz
National
Avis
Dollar
Enterprise
Sixt
Thrifty
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Germany Car Rental FAQs

At Miles Car Rental we answer the most common questions about car rental in Germany, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!

01. What are the rental requirements when picking up the rental?

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Drivers license: You must provide a valid driver’s license.
  • Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum age: The main driver must be at least 25 years old. 
  • Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.

02. Can I place the deposit guarantee on my debit card, prepaid card or cash?

No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.

03. What is the deposit amount required by the rental Company?

The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.

The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.

04. May I use a friend’s or relative’s credit card for the deposit guarantee?

The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.

05. How can I cancel or modify my reservation?

You may cancel your reservation using the following link: Cancel my Reservation

To modify your reservation for free, please contact our Customer Service Department.

06. What is the cancellation policy?

A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:

Sixt, Hertz, Dollar and Thrifty:

  • • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
  • • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
  • • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.

Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.

You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.

07. Are all taxes and fees included in my reservation?

Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.

08. Which rental companies are located inside and outside of the airport?

We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.

09. Do all rental companies offer a shuttle service?

Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.

10. Can I rent a car if I am under 25 years of age?

Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.

Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.

11. What inclusions can I get on my reservation?

Our rates only include unlimited mileage.

12. Can I modify my reservation once the rental is in use?

Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.

Offers to Rent a Car in Germany

Miles Car Rental offers you the best deals on car rental EU. We rely on some of the most prestige and well known rental companies in the United States such as Alamo, Hertz, Avis and Budget.

We have for you a variety of vehicles perfect for any occasion. For example, a 12 to 15 passenger´s van available for you to enjoy a family trip, or a 7-passenger’s minivan comfortable for shopping at any of the amazing malls the US has to offer. Another great option is a magnificent convertible to enjoy an amazing ride and perfect weather. You can surprise your loved ones and make a special occasion unforgettable.

Through our website you will have access to our “All Inclusive” Rates which include coverage for the rental vehicle, third party insurance, additional driver and let’s not forget about our unlimited mileage which helps make your trip an endless adventure.

We want to be part of your best memories and facilitate each moment while your stay. Therefore, we recommend you to process your reservation ahead of time in order to guarantee a vehicle and the best prices possible. Please keep in mind that we offer an extensive number of rental locations throughout the EU, this helps us fulfill your needs and make your rental experience more pleasant.

With Miles Car Rental age is not a problem. Besides saving money, you will also have the opportunity to rent certain vehicle categories if you are under the age of 25 (Minimum of 21). Our allies such as Avis and Budget provide our clients with the benefit of an underage surcharge waiver, which is an offer you can not beat if you are a young driver looking to rent a vehicle. Contact one of our Customer Service Representatives and rent your vehicle today at some of the lowest prices in the business.

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IMPORTANT

All our transactions are processed in USD, EUR and/or GBP depending on the destination. Our currency converter gives you the opportunity to view an approximate price in local currency using the exchange rate of the day.

Select Currency of Preference
USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso
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