¡Únicos en brindarte un Seguro de Viaje Gratis con cobertura médica de hasta USD $100,000!
¡Garantizamos el Mejor Precio del mercado! De lo contrario te lo igualamos.
Modificaciones Gratis en todas tus reservaciones
Alquiler de autos con Kilómetros Ilimitados.
Todos los Autos son desinfectados previo a su entrega.
Alquilando autos en Latinoamérica por más de 10 años.
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Preguntas Frecuentes
01
What are the rental requirements when picking up the rental?
- Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Driver’slicense: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
- Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum age: The main driver must be at least 25 years old.
- Roundtrip airline and/or cruise tickets.
- Valid Passport.
02
What payment methods does Miles Car Rental accept?
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
03
May I use a friend’s or relative’s credit card for the deposit guarantee?
The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
04
What inclusions can I get on my reservation?
Depending on the rate, you will have the option to include Car Rental Coverage, Third Party Liability, Tank of Gas, GPS, and/or Additional Driver. These options are subject to availability. Once you have chosen your itinerary, car and any additional services, the rate details will specify all the inclusions according to your selection.
05
How can I cancel or modify my reservation?
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
06
What is the cancellation policy?
At Miles Car Rental you may cancel your booking free of charge 48 hours before the pick-up time registered on your reservation.
In case you cancel your booking without a minimum anticipation of 48 hours before the pick-up registered on the reservation, a penalty of 18% will apply. This penalty will also apply in case the reservation is not used (No Show).
Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipacion of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Please be aware that if you cancel your booking outside of the time frame and brands previously mentioned, either the free cancellation or 18% penalty may apply depending on the time provided to process your request.
You will be able to verify the corresponding cancellation policy on our website before finalizing your booking.
07
Are all taxes and fees included in my reservation?
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
What is the deposit amount required by the rental Company?
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
10
Do all rental companies offer a shuttle service?
Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.
11
Is it cheaper to book online or through your customer service department?
By booking through our website you will be able to enjoy the best rates and discounts available on the market.
12
Is it cheaper to add the insurance while booking on the website or directly at the counter?
We recommend for you to include the insurance while booking as insurance costs can be up to three times more expensive directly at the counter.
Renta de Carros en Alemania
En Miles Car Rental encontrarás las tarifas más competitivas del mercado, ya que te ofrecemos un 30% de descuento alquilando con cualquiera de nuestras agencias asociadas. Al conocer nuestras tarifas no dudarás en alquilar un auto para viajar a tu propio ritmo en Alemania, así visitarás lugares a los que difícilmente llegarías en transporte público.
Al rentar a través de Miles Car Rental tendrás el auto adecuado, ya que nuestras agencias aliadas de alquiler de carros en Alemania se caracterizan por prestar un excelente servicio, además, cuentan con una amplia flota de vehículos que se adaptan a tus necesidades, como las camionetas y las minivans en las que puedes trasladarte con tu familia o con tu grupo de amigos, los coches económicos que te permiten ahorrar en tu viaje, entre otras categorías. Sea cual sea el auto que elijas contarás con un seguro de viaje para turistas latinoamericanos, totalmente gratuito que presta April Travel Assist, que te cubre a ti y a tus pasajeros en caso de accidente, pérdida del equipaje, demora o cancelación del vuelo, si quieres saber más sobre este seguro y resolver algunas otras dudas, visita nuestra sección de “Preguntas Frecuentes”.
Si necesitas alquilar un auto puedes confiar en que te ofreceremos un servicio de calidad, los mejores precios del mercado, al igual que una satisfactoria atención de nuestros asesores; contamos con un equipo que habla en tu idioma y está capacitado para atender todas tus solicitudes ¡Compruébalo! nuestros clientes han calificado a Miles Car Rental con la puntuación más alta en el portal de Trustpilot y en nuestras redes sociales.
Sé parte de esta experiencia, solo define el itinerario de viaje, navega en el filtro de búsqueda, elige el coche que más se acomode a tus necesidades y realiza tu pago usando tu tarjeta de crédito Visa, MasterCard, American Express, Diners Club o Discover. Reservar a través de Miles Car Rental es muy fácil y rápido, además no tendrás que abandonar la comodidad de tu casa o salir del trabajo.
No te arrepentirás de elegirnos como tu página de alquiler de autos en Alemania, porque somos una de las favoritas, tenemos las tarifas más competitivas del mercado, nos asociamos con las mejores rentadoras, tales como Alamo, Budget, Hertz, Avis, etc, entre muchas razones más. ¿Qué estás esperando?
